Appointment Checklist
- List symptoms and when they began
- Bring medicines, test results and identification
- Write down your main questions
- Confirm insurance or payment requirements
Patient Resources
Use these resources to understand your health, prepare for appointments and surgery, manage recovery, explore financial support and find services that can help you navigate medical care.
Explore resourcesEducational materials
Patient-friendly information can help you ask better questions and participate confidently in decisions about your care.
Explore 20 video topics covering common conditions, procedures, preparation and recovery.
Watch and learn →ArticlesRead practical articles about treatment choices, surgical benefits and risks, medicines, nutrition and second opinions.
Read articles →ProceduresReview general preparation, what to expect afterward and typical recovery information from lower to higher complexity.
Explore procedures →CareLearn how experience, patient-focused care, appropriate techniques and recovery planning support the care journey.
Learn more →Practical tools
Support & advocacy services
Availability and eligibility can change. Contact each organization directly for current programmes, requirements and benefits.
The NHFCard Programme may help Jamaican residents with costs for covered chronic illnesses, selected medicines, supplies and certain diagnostic services.
Explore NHFCard benefits ↗Patients and families can contact the Society for current information on screening, education, outreach and available cancer-support programmes.
Learn about available support ↗Ask the treating clinic or hospital about appointment coordination, medical records, insurance forms, discharge planning, home-care needs and specialist referrals.
Contact the office →Condition-specific groups can provide shared experience and emotional support. Ask the office or your specialist for a suitable, reputable group.
Ask for guidance →Health concerns and surgery can be stressful. Jamaica’s Ministry of Health and Wellness lists the mental-health helpline at 888-NEW-LIFE (639-5433).
Call 888-NEW-LIFEPatients have the right to understandable information, informed consent, respectful care and an appropriate process for concerns or complaints.
Read Jamaica’s Charter of Patients’ Rights ↗These resources provide general information and navigation support. They do not replace diagnosis, treatment advice or emergency care. Confirm medical decisions with your treating clinician and verify programme eligibility directly with the relevant organization.
Need help finding the right resource?
Ask a question or request help preparing for a consultation.